What’s Love Got to Do With It?

By Rika Peterson | November 2015

The time, treasure, and talent of a volunteer is invaluable to an organization. Working predominantly with volunteers, we see firsthand the immediate and long-term value they provide. Whether on setting the course for an organization’s future or engaging in direct…
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A Thought Exercise

By Rika Peterson | November 2015

By Sarah Shoffner It is no secret that people prefer working with people they know, like, and trust. While quality client relationships provide a foundation for successful outcomes, it is important to also pay attention to service delivery, expectancy of…
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