Since Maximizing Excellence started in July 2010, the staff and business has gone through many changes.
- The Maximizing Excellence team has grown from one to three staff members.
- Service offerings expanded from fundraising to strategic planning, board development, feasibility analysis, customer service, capital campaign management, and many more.
- Cindy was married in January 2011 and Kim was married in September 2012.
- Evolved from working solely with human service agencies to now including universities, hospitals, associations, and businesses.
- Alex Peterson was born to Kent and Cindy in June 2012.
- Solely worked with clients located in Sioux Falls to now serving clients within a 200 mile radius of Sioux Falls.
- Mentored four interns from the University of South Dakota.
- Launched the Maximizing Excellence Institute workshop series.
- And our newest change . . . Maximizing Excellence is moving to downtown Sioux Falls.
That is a lot of change in three years, but this growth and change would not have happened if we did not embrace it.
To gain a fresh perspective on change, the Maximizing Excellence staff read Stephen Johnson’s book – Who Moved My Cheese? The book’s four characters represent people’s typical responses to change.
Sniff and Scurry quickly react to change. They do not think about the consequences of changing their behavior.
Hem enjoys the status quo and feels like he is a victim of change.
Haw thinks how change will impact life and the fear of the unknown sets him back.
How do you approach change? Do you Hem or Haw? Are you like Sniff or Scurry? How does your staff or board approach change?
Everyone addresses change differently. Successful leaders need to understand their reaction to change along with understanding their staff and board’s reaction. We cannot force someone to change. We can show them the benefits and provide manageable steps to make change, but it is up to the individual